Feb 04, 2023  
2018-2019 Academic Bulletin (Catalog) (Jan 2019 Ed) 
2018-2019 Academic Bulletin (Catalog) (Jan 2019 Ed) [ARCHIVED CATALOG]

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IDE1 4061/H - Conflict Resolution & Communication Challenges in Health Care

Cr Hrs: 3.5
Session Length: 2 weeks

This face-to-face clinical rotation receives 3.5 credit hours, focusing on “Collaborate as a member of an Interprofessional team” as its Entrustable Professional . The course will feature some lecture, but mainly emphasizes learn-by-doing. Instruction will initially familiarize students with a “toolbox” of skills essential to conflict resolution and communication, then integrate those skills into a variety of simulation exercises based on real cases. Each simulation is followed by in-depth debriefing with extensive feedback. Three main modules are: disclosing adverse outcomes, errors and other bad news; negotiation; and mediation (serving as a neutral to help others resolve their conflict). Class attendance is essential, hence required. Reading assignments are moderate but important to in-class activities. Dr. Morreim is a Tennessee Supreme Court Rule 31-Listed Mediator for both civil and family matters, and is experienced in mediating conflicts ranging from health care to a variety of litigated conflicts.

Grade Mode: Standard
Max per section: 12
Instructional Method: Clinical-Elective
Location offered: Memphis
Hospital: Variable
Prerequisites: Completion of 5 CORE Clerkships

Term offered: Spring/Fall

Fall - Instructor of Record: Haavi Morreim - hmorreim@uthsc.edu
Spring - Instructor of Record: Haavi Morreim - hmorreim@uthsc.edu
Course Coordinator: 901-448-5725

Prior Authorization: No
Blocks Not Offered: 1, 3, 4, 5, 6, 7, 9, 10, 11 and 12 (only offered in the 1st half of blocks 2 and 8)
Off-cycle timing allowed: No
Deadline for Excused Absence: Thirty days before start of elective/rotation
Deadline for Cancellation: Thirty days before start of elective/rotation
Overnight Call and/or Float: No
Time off for interviews: Yes- Only by special arrangement with faculty. Students may be allowed some time off provided they contact the administrator at least 4 weeks prior to the onset of the rotation.

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